Support and Maintenance

Support and Maintenance for Ecommerce Stores

You can avail all ECommerce Support services from us ranging from development support to chat and voice support to backoffice support.

Why choose us? We provide end-to-end services for E-Commerce. You don’t have to run around multiple agencies for different types of projects and tasks. This can be a big advantage in terms of consistency on understanding of the business. We are always equipped with the knowledge of challenges you are facing on technology, marketing and other aspects of the business and we can provide faster resolutions as one part effects the other ones.

" I have had a very good experience with your company and will definitely be using your services again. "

Lauren Amelia B, Director & Founder,

Following is the list of some of the tasks and items we help you with:

  • Customer Support - Chat
  • Customer Support - Call
  • Social Media Support
  • Inventory Management
  • Logistic Integration
  • Backend Operations Support
  • Backoffice Support
  • Finance, HR, Order, Delivery Support
  • IT Support
  • Website Maintenance
  • Apps/ Plugins/ Tools maintenance
  • Content Updates
  • Product/Collection Catalog maintenance
  • Code &Assets maintenance
  • Offline maintenance
  • Monthly Maintenance and Support Plans
  • Task based Plans
  • 24×7 Coverage
  • SLA based services
  • Regular Backup
  • Version upgrade
  • Plugin upgrade
  • Errors
  • Speed & Performance
  • Plugin and Theme Support
  • Security Services
  • Automated 24×7 monitoring
  • Firewall protection
  • Securing login page, anti-spam plugins, installing captcha etc.
  • Malware & Virus Removal
  • Installing SSL
  • Removal of post comment spams.
  • Site Backup
  • Uptime Monitoring
  • Database Optimization
  • Hosting Migration
  • Compatibility Support
  • Integration to Content Delivery Network (CDN)
  • Backup your site
  • Check Google indexing
  • Check page size and load time
  • Clean up malware
  • Clean up spam
  • Create backups
  • Fix your white screen of death
  • Fix issues after a WordPress core update
  • Help with templates
  • Improve your site security
  • Improve your site speed
  • Install a comment system
  • Install a plugin
  • Install a favicon
  • Make changes to the header, sidebar, and other sections of the site
  • Optimize images
  • Prevent spam
  • Recommend a plugin
  • Recover a hacked site
  • Setup redirects
  • Solve alignment issues
  • Tweak your CSS
  • Update a plugin
  • Update your theme
  • Upgrade WordPress core
  • Integrate CDN
  • Configure DNS
  • Configure SSL
  • Site migration between hosts
  • Set up email accounts
  • Stop Site Hacking
  • Speed up your site
  • Daily Off-Site Backups
  • Real-Time Uptime Monitoring
  • Database Optimization
  • Site Migration to Cloud
  • Site Migration to Shared or Dedicated Servers
  • Site Migration to internal servers
  • Security Scans For Malware
  • Site Reviews
  • Staging Server
  • Update content on pages, posts
  • Boost page speed
  • Secure your website
  • Install recommended plugins
  • Configure a plugin
  • Recover your hacked website
  • Optimize images
  • Prevent Spams
  • Issues with css and alignment
  • Change in header, footer and sidebar
  • Configure premium theme as per demo
  • Spam comments clean up
  • Install a caching plugin
  • Create a child theme
  • Install Commenting plugin
  • Add / replace Logo
  • Add / replace favicon
  • Malware clean up
  • Create social profiles
  • Link social profiles


We have partnered with shopify, bigcommerce, prestashop, magento, opencart, lemonstand and wpengine to bring the best resources to you.


We have served more than 100 ecommerce clients


David Michaels


We would like to express our sincere thanks to you and your team on the completion of our website project. Our website was transformed, with a more modern look, clean code and delivered in a timely manner. Your knowledgeable team provided us with expert assistance and kept us informed every step of the way in the development of our new site. This has been our best experience working with an overseas development team and based on that, we would not only recommend you to others but we also look forward to working with you on future projects.


Adam CS


Excellent Service! Anand and his team are very professional in what they do, they listened to every thing we needed and implemented it in a professional manner. Will definitely work with them again.


Morris Wade


Great Dev Team. Responsive to all my needs and questions. Currently on my second independent project with them. They work tirelessly hand in hand with their customers in all facets of the job.

Let us connect and talk about your project


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